puresupport offers a comprehensive range of Support and Professional Services, which can be provided as a package for any platform: on premise; cloud and/or hybrid systems.
IT experts at a moments notice
95% NPS score
sub-3 second response time
insight through analytics
View the health of your IT estate at a glance from
our smartphone and tablet app. (link to a light box with buttons to the app
store and google play store) Get automatic health alerts issued to you
and/or our engineers, with repairs carried out automatically. Use analytics
to predict outages, spot errors and repair them before they become
accredited, connected, respected
With an IIP Gold accreditation we’re dedicated to
providing training and development to our staff. We know that continual
improvement is vital to our success, and we never let-up. We’ve forged
high-level, direct relationships with the world’s top manufacturers, so our
engineers are ‘always on the pulse’ with both ISO9001 and ISO27001
certifications you’re in safe hands.
With a combination of highly skilled engineers, collaborative culture and dedication results in our consistently high customer satisfaction rates.
Our teams maintain your systems pro-actively and answer any queries you may have; and they do it better than anyone else.